Roles and Responsibilities
Key Roles
- Admins/Community Managers:
- Responsibilities:
- Oversee server management and enforce community guidelines.
- Facilitate member engagement and support onboarding processes.
- Guide specific focus areas, such as infrastructure, business development, research, and community engagement.
- Working Group Leads: Guide specific focus areas (Infra, BD, Research, Community).
- Moderators: Ensure respectful and productive interactions in channels.
- Contributors: Participate in working groups based on expertise and interests.
Conflict Resolution
A structured approach to addressing and resolving conflicts within the community:
- Mediation Team: Establish a team of moderators trained in conflict resolution.
- Clear Guidelines: Publish a conflict resolution policy with clear steps for members to follow.
- Open Communication: Encourage respectful communication to resolve conflicts amicably.
- Escalation Process: Define a process for unresolved conflicts, involving senior moderators or admins.